- Payment: A 50% deposit is required at the time of order placement for custom closet projects. The remaining balance must be paid in full upon completion of the installation.
- Cancellation: If the customer wishes to cancel the order after the deposit has been made, a cancellation fee may apply. The amount of the fee will be determined on a case-by-case basis.
- Changes: Any changes to the order must be made in writing and may result in additional charges. The customer must approve any changes before they are implemented.
- Installation: The installation of the custom closet system will be scheduled at a mutually agreed upon time. The customer must ensure that the installation space is clear and ready for the installation team.
- Warranty: Our custom closet systems come with a warranty against defects in materials and workmanship. Any issues with the system should be reported to us within 30 days of installation.
- Liability: We are not responsible for any damage caused during the installation process, unless it is due to negligence on our part. The customer is responsible for ensuring that the installation space is safe and suitable for the installation.
- Ownership: The custom closet system remains the property of the company until full payment has been received. The customer may not alter, sell, or transfer ownership of the system until payment is made in full.
- Disputes: Any disputes or disagreements regarding the custom closet system or the terms and conditions of the agreement will be resolved through arbitration.
By placing a deposit for a custom closet system, the customer agrees to abide by these terms and conditions. Failure to comply with these terms may result in the cancellation of the order and forfeiture of the deposit.